Legal
Terms of Use
Last updated: October 7, 2026
These Terms of Use ("Terms") apply to your use of auraadvocacy.com (the "Website"), operated by Aura Advocacy ("Aura," "we," "us"). By using the Website, you agree to these Terms.
In an emergency, call 911. The Website and our contact channels are not monitored for emergencies. If you or someone you care for needs urgent medical help, call 911 or go to the nearest emergency room.
Information only; not medical or legal advice
Content on the Website is for general information. It is not medical, legal, financial, or insurance advice, and it doesn't replace advice from your doctor, attorney, or insurance plan. Aura Patient Advocates help you navigate care and resources; they do not diagnose, treat, or prescribe.
No client relationship from using the Website
Browsing the Website, emailing us, or submitting a request does not by itself make you an Aura client. A client relationship begins only when we both agree to it, and services are subject to separate terms and eligibility.
Coverage and cost information
Information about Medicare, Medicaid, and other insurance is general. Your actual coverage and costs depend on your specific plans and the services provided. Aura is not affiliated with or endorsed by Medicare, Medicaid, the Centers for Medicare & Medicaid Services, or any government agency or insurance company.
Using the Website
Please use the Website lawfully. Don't attempt to disrupt it, access it in unauthorized ways, or submit false or harmful information.
Our content
The Website's text, design, logo, and images belong to Aura or its licensors and are protected by law. You may view and share pages for personal, non-commercial purposes, but please don't copy or reuse our content or branding without permission.
Links to other websites
The Website may link to other sites for convenience. We don't control and aren't responsible for their content or practices.
Disclaimers
The Website is provided "as is" and "as available." We work to keep information accurate and current but make no warranties that it is complete, error-free, or always available.
Limitation of liability
To the fullest extent permitted by law, Aura is not liable for indirect, incidental, or consequential damages arising from your use of the Website.
Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules.
Changes to these Terms
We may update these Terms from time to time. The "Last updated" date shows when they last changed. Continued use of the Website means you accept the updated Terms.
Contact us
Questions? Email support@auraadvocacy.com.